Reviews
Prestigious Sellers You Can Trust
Pavilion works with more than 4,000 trusted sellers around the world. All sellers undergo a comprehensive evaluation by the in-house experts at 1stDibs to vet the integrity of their listings and the quality of their service. The confidence we have in our extraordinary supply is a direct result of our strict vetting of the sellers.
“The seller worked with me on the price and shipped my bag immediately. It’s perfect and I absolutely love it! I highly recommend 1stDibs.”
— Pamela,
1stDibs Customer Review
“I was initially concerned about buying diamonds online, but after much research I felt comfortable working with the seller. The diamond stud earrings I bought are beautiful.”
— Diana,
1stDibs Customer Review
“The item was exactly as described, with the seller checking on progress of the delivery for me. The item arrived packed very well and had all the certificates with it.”
— Charlie,
1stDibs Customer Review
Expert Guidance Every Step of the Way
Pavilion offers flexible pricing and payment. Shoppers can make purchases directly or negotiate a price. After a purchase is made, you can check out securely with a credit card, PayPal or wire transfer. We have dedicated specialists available via live chat (for the fastest response), email and phone to answer your questions and assist with order-related needs.
“I was very happy with my experience. When I did have questions relevant to 1stDibs, their customer service was exceptionally helpful. I wouldn’t hesitate to shop here again.”
— Drew,
1stDibs Customer Review
“The customer service was on point and very responsive. This platform rocks, is the bomb. It truly is a worldwide marketplace for objects you’d never find elsewhere. Such gorgeous stuff, I can’t even.”
— Ranjan,
1stDibs Customer Review
“1stDibs is fantastic. What a unique shopping opportunity they offer buyers. Beautifully, intelligently curated items of furniture, collectibles, and artwork. Their customer service is quick, responsive, first-rate.”
— Thomas,
1stDibs Customer Review
Shipping & Logistical Solutions
Pavilion partners with leading providers to offer fully insured delivery, almost anywhere in the world. Different shipping options are available to you depending on the size, fragility, and location of the item. Some of the most common shipping methods at 1stDibs are In-Home Delivery (for large domestic shipments), Front Door Freight (for international shipments or fragile items), and Parcel (lighter, smaller boxed items shipped by the seller via standard mail carriers).
“The piece I purchased is extremely high-quality. It was accurately described and pictured. Seller responded quickly to inquiries. The item was carefully packed and shipping was quick. Very happy with entire transaction.”
— Debra,
1stDibs Customer Review
“The seller worked with me on the price and shipped my bag immediately. I received it within days of purchasing it. The bag is better than the description — it’s perfect and I absolutely love it!”
— Pamela,
1stDibs Customer Review
“My first transaction on 1stDibs could not have gone better. The price was more than fair, the seller communicated throughout the process, shipping was prompt and the package was very well prepared.”
— Wendy,
1stDibs Customer Review
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